JOIN THE TEAM AT ERIN AESTHETICS

FRONT OF HOUSE/CLINIC Co-Ordinator

About Us

Erin Aesthetics is a reputable aesthetic skin clinic offering non-surgical medical aesthetics treatments and dermal therapies. Our mission is to help patients enhance their natural beauty with safe, effective, and personalised treatments in a comfortable and welcoming environment.

Role Overview

Known across Perth for our superior standards in customer service and aesthetic treatments, we are looking for a high calibre administrator to join our team who we can trust and feel confident in the coordination the smooth running of the clinic and welcoming our patients.

Our front of house/clinic coordinator position is the most integral part of our professional yet friendly team. We are looking for an individual with the following qualities:

ROLE & Responsibilities

Excellent customer service delivery
Having a genuine desire to do the job to the highest standard
Welcoming all customers and visitors
Making bookings and scheduling appointments, via phone, email and social media
Effectively managing busy booking schedule for multiple practitioners
Taking memos and relaying information to appropriate team member- this requires an individual who can think on their feet and use their initiative to read situations and respond accordingly
Accurately taking and recording payments and completing end of day reports
Managing smooth running of day to day clinic activities
Stock management and control
General management of treatment rooms and reception area
Responsible for opening and closing of the clinic

Working within our team comes with benefits including:

Join a reputable company in a rapidly growing industry
Become a valued member of our friendly and supportive team
Opportunity to work in one of Perth’s leading cosmetic clinics
Extensive training provided
Opportunity to progress to assistant manager position

Personal attributes & desired qualifications:

Commitment to excellent customer service delivery
Well presented with a genuine interest in the beauty/cosmetic industry
Friendly and professional with absolute discretion and adherence to client confidentiality
Experience in a supervisory role
We require previous reception/administration experience in a similar role, ideally within the medical cosmetic industry
Administration qualification desired but not essential
Excellent communication skills – both written and verbal
Well developed computer skills essential
Ability to work under pressure in a busy clinic environment while delivering superior customer service to our customers
Organised with excellent time management skills
Must be able to use initiative and work unsupervised (this is not a micro-management scenario, the right candidate will be self-managing with light supervision of the owner/manager)
Capable of working independently and as part of our team
Hardworking and dependable
Honest and work with integrity
Have attention to detail and a tendency to be thorough
Desire to do your job to the highest standard